Powerful box office software for seamless on-ground ticket sales

Manage on-site ticket sales effortlessly with Ticket Generator’s advanced box office software. From live box office operations to secure payments and agent management, our box office ticketing software helps you sell tickets at counters while staying fully synced with your online ticketing system.
Manage counters, agents, and payments in real time
Run a live box office alongside online ticket sales
Easily manage ticket allocation, refund policies, and availability
Get interactive seating charts designed for any venue
Enable digital reserved seating with real-time seat selection
Manage assigned seating with full control and accuracy

How to set up your event box office?

Create Your Event

Log in to Ticket Generator, create your event, and configure ticket types and capacity for both online and box office sales

Enable Box Office Mode

Activate the box office tab from your dashboard and configure on-ground ticketing settings for counters and agents

Configure Sales Rules

Manage variable mapping, balance online vs. counter sales, set allowed payment methods, and establish refund policies

Assign Agents and Start Selling

Assign staff members as box office agents and start selling tickets using the live box office interface

Start selling tickets at your box office today

Free account | No credit card required

All the tools you need for event box office management

Live Box Office Management

Run a fully functional live box office that stays synced with your online ticketing box office. All ticket sales, whether online or at counters, are updated in real time to prevent overbooking and ensure accurate capacity management.

Design Custom Seat Maps

Design precise seat maps for stadiums, halls, theatres, and custom spaces with full control over sections, rows, and individual seats. You can create VIP, premium, and general sections, handle complex layouts with aisles and balconies, and support both small venues and large stadiums with equal accuracy.

Smart Inventory Allocation

Decide how many tickets are sold online and how many are reserved for on-ground counters. This flexibility allows you to distribute inventory strategically across registrations and box office ticket booking channels, ensuring availability where it's needed most.

Multiple Payment Modes

Accept cash and credit cards at your event box office. Configure allowed payment methods for each counter to ensure smooth and secure transactions.

Refund Policy Management

Set and enforce customized refund policies for box office ticketing systems. Define eligibility rules, timelines, and approval workflows to handle refunds consistently and transparently.

Agent Assignment and Control

Assign trusted staff members as box office agents and control their access levels. Track individual performance, monitor sales activity, and ensure accountability across all ticket counters.

Centralized Box Office Dashboard

Manage all counters, agents, and transactions from a single box office management software dashboard. View sales reports, capacity usage, and payment summaries in real time.

Box Office Activation Controls

Easily activate, deactivate, or temporarily pause any box office counter based on operational needs. You can also delete inactive box offices when they are no longer required.

Ready to run your live box office?

Free account | No credit card required

Who should use box office software?

Concerts & Live Events

High-demand concerts and festivals often see a mix of advance bookings and walk-in crowds. With event box office tools built into Ticket Generator, you can reserve a portion of tickets for on-site sales, manage queues efficiently, and keep box office ticket booking perfectly aligned with your overall event capacity.

Sports Venues
Stadiums and arenas depend on fast-moving ticket counters on match days. Ticket Generator’s box office ticketing software helps you define box limits per gate, assign agents to specific counters, and track walk-in sales in real time alongside your online ticketing box office.
Theatres & Performing Arts
Theatres that sell tickets both online and at the window need a reliable live box office. Our online box office software lets you configure payment modes, track counter sales, and integrate with reserved seating or general admission, so last-minute buyers get the same smooth experience as online bookers.
Corporate Conferences & Trade Shows
Conferences and expos often welcome last-minute attendees and on-site registrations. With box office ticketing systems, you can collect payments on the spot, issue tickets instantly, and maintain consistent refund rules while your event box office stays fully synced with online registrations.
Educational Institutions
Colleges and schools selling tickets for plays, fests, and graduations can use box office management software to control how many tickets are available at campus counters versus online. This keeps capacity fair for students, staff, and families, while simplifying collections and reporting.
Community & Charity Events
Non-profits and community organizers can manage walk-in ticket sales professionally with transparent refund and payment policies. With a dedicated box office setup, teams can accept cash or card payments, apply predefined refund rules, and keep every transaction accountable.
e-Ticket Generator making corporate conferences and networking event ticketing easy
Ticket Generator can streamline various charity events
Concerts, festivals, and entertainment shows can streamline event ticketing with Ticket Generator
Ticket Generator can also take care of professional training events
 Sports tournaments and local leagues can benefit from event Ticket Generator
 Sports tournaments and local leagues can benefit from event Ticket Generator

Try box office software for your event

Free account | No credit card required
Trusted Protection

Dedicated to safeguarding your data and privacy

At Ticket Generator, we take data protection seriously. Our systems comply with leading international standards such as ISO 27001:2022 for information security, GDPR for user data privacy, and SOC2 for operational integrity—ensuring your information remains secure at every step.
Ticket Generator's GDPR-compliant badge, affirming commitment to secure event ticketing solutions.
ISO Certification badge, defining Ticket Generator's continuation of uncompromising efforts toward customer satisfaction.
AICPA SOC Certification Badge, sealing Ticket Generator's vision to build users' trust and confidentiality.
Top brands like Deloitte, Verizon, and Takeda use Ticket Validator
Top-Rated

See what event managers say about Ticket Generator

Hear straight from the event pros

What I like about it is that we can easily track how many invited guests have arrived and directly report this to our client. This gives us a good indication of when to start the program. It also makes the registration process simple as we just need to scan the guests’ tickets—no spreadsheets required.

Callum Webster

Perky People

We started using Ticket Generator years back and are very pleased with our experience. They have continued to improve their product to adapt to an ever-changing market. Whenever we have faced an issue, we have received full support to resolve our problem quickly.

Greg Berry

Univ. of Alabama at Birmingham

The ease of use provided by Ticket Generator is truly remarkable. I wholeheartedly recommend Ticket Generator to event planners and organizers, as it has proven to be an invaluable tool for streamlining ticket management.

Dr. Donnie Glasgow

Knuckle Headz

One of the major problems Ticket Generator effectively solves is the global availability of tickets to audiences worldwide. With this tool, we can now easily generate secure digital tickets. Ticket Generator has proven to be reliable and efficient in meeting our ticketing needs.

Reginaldo Carolina

CAMS Events

Ticket Generator empowers us to effectively manage inventory at the point of sale, facilitate distribution, and retention. The seamless ticket distribution has been a game-changer, propelling our startup partners to new heights.

Matthew Headley

230 Loridans, LLC

From designing the ticket and sending them out to validating on-site and gathering attendance data, Ticket Generator does it all. We had multiple team members scanning QR Codes at the entry, without any chaos. It’s rare to find one tool that handles creation, distribution, validation, and performance tracking.

Lila Harper

Event Organizer

I was responsible for branding, website creation, and event registration management for the National Health Research Conference in 2022. What I love the most about this app is that multiple team members can scan and validate tickets. It also allows you to upload your own ticket design and add unique identifiers.

Kershelle Barker

KHreative

Ticket Generator is a cost-effective, easy-to-use, and customizable ticketing system. We have been using it for both large and small-scale events. It allows us to send individual tickets to each of our attendees and easily scan these tickets on-site.

Heather Bennett

Seller System

The ticket app is extremely effective because we can trace the tickets easily. With printed tickets, people always say that they tend to lose their tickets. But with Ticket Generator, even if they misplace their tickets we can find and resend/reprint it.

Deyon Bovell

Rhythm & Groove Dance Studio

Ready to power your events with box office software and online ticketing solutions?

First 10 tickets free | Free account | No credit card required

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Frequently asked questions

Get quick answers related to our box office software and online ticketing solutions
What is box office software?
Box office software is a digital system that helps event organizers manage on-site ticket sales, payments, agents, and inventory from physical counters. Unlike manual systems, modern online box office software integrates directly with online ticketing platforms, ensuring real-time updates and accurate reporting.

With Ticket Generator’s box office software and online ticketing solutions, you can run a professional event box office while maintaining full visibility and control over ticket sales.
Can I control how many tickets are sold at the box office?
Yes. You can set box limits to decide how many tickets are sold online and how many are reserved for on-ground counters.
Can I assign multiple agents to different counters?
Yes. You can assign multiple box office agents and manage their access and permissions centrally.
Can I activate or deactivate a box office anytime?
Yes. You can activate, deactivate, or delete any box office counter from your dashboard.
How are refunds handled for box office sales?
Refunds are managed according to your configured refund policy and can be processed through the dashboard.
Is box office data synced with online ticket sales?
Yes. All box office and online sales are updated in real time to ensure accurate inventory and reporting.
Our Blogs

Learn more about box office ticketing

See our helpful guides on live box office setups, hybrid ticketing, and on-site sales best practices

What Is an Online Box Office System?

Sell tickets at the door and online from one shared inventory, synced live with no overbooking

How to Choose a Box Office System

The 5 things that separate a great system from a costly one, plus how pricing compares

Set Up a Box Office in 5 Steps

Plan your counters, create tickets, staff up, and test before doors open

Ready to power your events with box office software and online ticketing solutions?

First 10 tickets free | Free account | No credit card required